Global 2021

A note from the Jonathan Wright, editor: I'm really proud to launch out Global 2021 Ecommerce Report, which offers a combination of strategically driven analysis and granular detail that we think is unrivalled in the market. Please do share your thoughts with us:’

The Global 2021: Ecommerce Report is the latest edition of one of the flagship annual publications from RetailX. It is a culmination of intense research and analysis, offering clear-cut and commercially driven exploration of the state of ecommerce and multichannel retail in six regions – Africa, Asia, Europe, the Middle East, North America and South America – and 35 individual countries.

It provides a clear picture of the digital maturity of each region, cross-border web traffic, disruptions in the supply chain and pandemic driven-changes in consumer habits. In addition to offering granular detail on key markets, the report offers the expert insights of RetailX’s team of researchers and analysts as they outline what’s happened to the global market in 2021 – and what lies ahead for 2022.

Whether discussing the future of stores, supply chain issues, automation, the ‘metaverse’, live-streaming, marketplaces or non-fungible tokens (NFTS), our experts view these topics from a digital commerce perspective to help our readership of ecommerce professionals to focus on the topics that will help improve trading, customer connection and give you a commercial advantage.

Two issues in particular stand out:

  • Sustainability: This is becoming a key issue for consumers. We analyse what retailers need to know as the world begins its towards net zero in earnest.
  • Covid-19: looking beyond the truism that the pandemic changed shopping behaviour, how much of this change will be sustained as the world moves out of lockdown?

The report features graphics and charts that show at a glance what’s really going on in the following markets, a mix of established ecommerce powerhouses and, a reminder that new techniques often evolve in unexpected locales, emerging economies:

  • Africa: Algeria, Egypt, Ghana, Kenya, Morocco, Nigeria, South Africa, Tanzania
  • Asia: Australia, China, India, Indonesia, Japan, South Kore, Vietnam
  • Europe: France, Germany, Italy, Norway, Russia, The United Kingdom
  • Middle: Iran, Israel, Qatar, Saudi Arabia, Turkey, The United Arab Emirates
  • North America: Canada, The United States Of America, Mexico
  • South America: Argentina, Brazil, Chile, Colombia, Peru

Download today to get access to:

  • Over 130 pages of global industry analysis
  • 400 original data charts with up to 7 years of comparative data
  • In-depth insights into customer behaviour in 35 individual countries
  • Looking forward: what lies ahead in 2022 and beyond for retailers

Download the full report now for focused insights into global ecommerce and multichannel retail.


Top500 Retailers download all reports for free


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